1. Terms & Conditions
Welcome to the Top of The Class Game website (“https://www.topoftheclassgame.ie). Please read carefully our Terms of Business which governs your use of our Web Site. By using, accessing, browsing, or placing an order on this website.
1.1 Terms and Conditions of our Website
These terms and conditions are provided by Top Of The Class Game Website and set out the terms and conditions under which you may use our website. Your use of this website constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the website. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
These terms and conditions may be revised at any time by us updating the website. Changes to these terms and conditions will be effective immediately when they are posted on the website. We reserve the right to close the website at any time, and to amend or correct any website content, with or without prior notice.
1.2 Our agreement is with you as a customer, you are a customer if:
You are an individual.
• You are buying products from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).
2. Terms and Conditions of Sale
2.1 General
Goods are subject to availability and may vary from those advertised.
You must decide before ordering if the goods are suitable for your needs.
Please note that we reserve the right to cancel or refuse orders for items shown on our websites with an incorrect price or with any other incorrect information. No contract is made with you until we have dispatched your order.
3. Sales Agreement
The contract for the sale of any product between the customer and Top Of The Class Game will exist until Top Of The Class Game accepts the order by dispatching the product to the customer. When this happens, an email will be sent, to the email address provided at time of ordering, confirming the acceptance of the contract. The customer must check that all the details on this confirmation email are correct (including the delivery address) and contact us as soon as possible if any details are incorrect.
4 Prices & Payment
4.1 Our advertised prices include VAT but do not include delivery charges, which are calculated separately. The price of the goods may be changed from the one advertised. Please confirm the price before you order.
4.2 We accept payment by credit or debit card. Credit card and debit card payments are taken at the point of customer order not on dispatch of goods
4.3 Payments Security
We at Top Of The Class Game are always security conscious and have taken several steps to ensure our customers are always safe and secure. All our payment pages are protected with SSL technology, and for even further protection, we use Stripe to process our card transactions. All Stripe transactions take place on their military grade protected servers. View Stripe privacy policy for more details https://stripe.com/ie/privacy no payment information is seen or stored by the Top Of The Class Game servers. These steps ensure the highest levels of security and reassurance for our customers. Top Of The Class Game cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website.
Technical Steps
The technical steps required to create the contract between you and us for online purchases are as follows:
You place the order for your products on our website by pressing the confirm order at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the website.
We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from topoftheclassgame.ie
As your product is shipped from our warehouse we will send you a despatch confirmation email.
Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered.
You will be separately notified in the event that we do not accept your order, or where you have otherwise cancelled your order.
A contract is formed between us when (and not before) we dispatch your order.
By placing an order with us you agree that:
- Any information provided by you will be true, accurate, current and complete.
- You are the authorised holder of any credit or debit card you may use on the website.
- You will notify us immediately of any changes to any information you have submitted to the website.
- We may collect, store and use information about you in accordance with our privacy policy.
- You will only use the material on the website for your personal use only, and not for any commercial purpose whatsoever.
- By clicking Confirm Order you are confirming your acceptance of these terms and conditions and that you are giving us permission to charge your credit card / debit card payment at the point of customer order not on dispatch of goods
- E-mails sent will be deemed as read, it is your responsibility to ensure that the email address supplied is accurate and capable of receiving our e-mails
- You have read and accept all terms and conditions including in particular the terms in relation to: Price and Delivery, Contract Cancellation, Returns and Refunds and Data Protection. Products are for family domestic use only
- We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which the customer has accepted when an order has been placed. Once an order is placed customers are deemed to have read and agreed to the terms and conditions. Any errors regarding website based information, quotation, price list, acceptance of offer, invoice or other documentation or information issued by us may be subject to correction without any liability on our part.
6. Delivery Charge
Delivery charge is calculated at checkout, based on your address. Your delivery will be despatched within 2 – 5 business days. All items ordered will be delivered to the delivery/shipping address given when the customer placed their order, Top Of The Class Game are not responsible for costs and time delays incurred as a result of incorrect addresses being provided by the customer at time of ordering.
If delivery cannot be made to the delivery/shipping address provided for reasons beyond the control of, Top Of The Class Game, we will let the customer know. If it occurs that an incorrect delivery address was inputted at the time of purchase and subsequently must be re delivered additional charges will apply.
7. Damaged Goods
If the goods do not arrive or are incomplete, or are damaged when you open them, please let us know within 7 days of receipt or expected delivery by contacting Customer Services email info@topoftheclassgame.com so we can investigate the problem. If you have to return the goods please follow the process set out in the returns section below. After delivery you are responsible for protecting the goods against loss or damage.
8. Incorrect Delivery Address
Should the address of delivery recorded be incorrect, Top Of The Class will invoice the customer for all forwarding charges, and/or return, and/or re-consignment of the goods.
9. Returns
If faulty goods are to be returned to us you must contact Customer Services within 24 hours of your delivery by emailing info@topoftheclassgame.com If you are not completely satisfied with your purchase (damaged or faulty) we at Top Of The Class Game guarantee to exchange it or provide a full refund (providing you contact us within seven working days from the date you take receipt of the goods, by phone, via email info@topoftheclassgame.com goods must be returned to us within 10 days from contacting us, unopened in original packaging and in a re-saleable condition. Return delivery costs are to be paid by the customer.
Should the address of delivery recorded be incorrect, Top Od The Class will invoice the customer for all forwarding charges, and/or return, and/or re-consignment of the goods.
Top of The Class Game is not liable for returned goods damaged or lost in transport. The customer is responsible for the cost and risk of loss or damage when returning the goods, so it is recommended to take out postal insurance to cover the value of the returns. It is recommended that proof of postage is obtained from the post office.
11. Refund Policy
Exchanges or refund shall be provided in the event of a damaged or incorrect delivery. The addressee must check over the number of parcels, nature and condition in the presence of the delivery agent at the time of delivery. Any defects or mistakes shall be reported immediately and signed by Addressee on the remit advice note given to the delivery agent. The absence of any reserves on the remit advice note nullifies all complaints. Once delivered, Top Of The Class Game cannot take responsibility for the cost of the return of items. Should the address of delivery recorded be incorrect, Top Of The Class Game will invoice the customer for all forwarding charges, and/or return, and/or re-consignment of the goods.
12. Guarantee and Liability
Top of The Class shall not be liable to you for any loss or damage which you might suffer arising from topoftheclassgames.ie delay in fulfilling or failure to fulfil any of its obligations under these Terms to the extent that such delay or failure is caused by any circumstance beyond topiftheclassgames.ie reasonable control.
13. Disclaimer
This disclaimer applies to your use of this website: by using topoftheclassgames.ie, you accept this disclaimer in full. If you disagree with any part of this disclaimer please do not us this website. We reserve the right to modify these terms and conditions at any time. You should check regularly for any updates made here. By using the website after we publish changes, you agree to accept these changes, whether or not you have reviewed them.